Once a year you can bypass the bureaucrats
Putin said that he would give the following parting words to the Putin of 2000: “We must believe in the great Russian, Russian people.” The people, through the mouth of a pensioner who asked a question about egg prices, demanded three “Direct Lines” per year so that problems would be solved. And it’s true, they immediately began to decide.
For example, PMC fighter Sergei Sobolev informed Putin about the problem with obtaining a combat participant’s certificate. The President said that “the rights of fighters must be restored, they have the right to all benefits and forms of support from the state.”
The “direct line” was still running, but Sobolev, according to him, “officials and representatives of various organizations had already called and promised that he would receive this document in the near future.” “Appealing to the president was the last option, I have exhausted all other options,” he admitted.
Someone asked about the tariff on the toll road from Moscow to Kazan – they say, it turns out to be about 6 thousand rubles. And again! Immediately after the Direct Line, a tariff was announced – 4481 rubles.
The issue of organizing healthcare in the Donetsk People's Republic, made public during the Direct Line, has already been taken under control…
No there is no doubt that everything that can be decided right this second has already been decided before Putin finished speaking.
These are not some problems of unimaginable complexity. Mainly household ones. Mid-level official level. And they can be solved – we see – almost instantly.
But they can’t be solved without a magic kick.
Do we have such bad, worthless officials? Not at all. They fully correspond to their class ranks, they pass certifications, they have an education.
The whole trouble is that the system, even the System, has been built over decades in such a way that initiative officials cannot exist in it, only obedient and understanding. Those who understand that management cannot be upset by bad reports and problems. But the initiative ones are frustrating.
Direct Line gives people the opportunity to bypass this bureaucratic layer. And then the obedience of the officials kicks in (it’s a kick from the very top), their education, professional skills and other advantages – it seethes, boils, rumbles, and at the moment everything is done.
And then everything calms down. Until the next “Direct Line”.
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