In 2023, NPF Otkritie paid out more than 14 billion rubles to its clients. pensions

The total volume of pension payments to clients of NPF Otkritie (part of the VTB Group) for 2023 amounted to 14.24 billion rubles*, of which 8.36 billion rubles were for compulsory pension insurance ( OPS) and 5.88 billion rubles. on non-state pension provision**. Compared to 2022, the total volume of pension payments of the fund increased by 15.5%, and payments under compulsory pension insurance — by 31.4%.

The insured persons — clients of the fund under compulsory pension insurance are more than 6.8 million people, 494 thousand participants form a non-state pension pension at NPF Otkrytie, the total number of pensioner clients exceeds 179 thousand people. The fund pays non-state pensions to 141 thousand participants. The number of insured persons receiving pension payments is 38 thousand people: the increase compared to 2022 was 13%*.

In their Personal Account, clients of NPF Otkrytie can use online services for filing applications for funded pensions and non-state pensions. In 2023, 17.8 thousand people applied online. Currently, more than 20% of the total number of pension applications submitted to the fund are completed by clients remotely***. To register a pension remotely, a future pensioner needs to go to the Personal Account on the fund’s website, attach scans of the necessary documents and sign the application with a simple electronic signature.

“Fulfilling its obligations to clients, the fund also strives for the constant development of remote servicing and digital services. Our task is to provide clients with a full range of services at all stages of pension formation in a single window mode,” comments commercial director of NPF Otkrytie Egor Shkerin.

Recall that in the second half of 2023, the fund launched a new online tool for its clients — a Personal Account web application (PWA), which can be easily installed on a mobile device. In the web application, clients of NPF Otkrytie can monitor the status of their pension account at any time, enter into a non-state pension agreement, replenish a non-state pension account and set up automatic payment, apply for a pension, update personal information, request copies of documents, contact the fund, and also ask any question to the fund’s specialists in the chat.

*According to internal data of the fund as of December 31, 2023.

**Excluding payments to successors and payments of redemption amounts.

***As of the end of December 2023, according to internal calculations of the fund.