MOSCOW, February 27By 2026, every VTB client will have a digital assistant, artificial intelligence technologies will eventually be introduced into all processes and services around us, says Vadim Kulik, Deputy President and Chairman of the Board of VTB Bank.< br />«»Artificial intelligence is a hype and fashionable topic. But in fact, its perception by society has only happened so widely in recent years. And thus, in fact, we are rushing towards a wonderful world where there is not a single process in which there is no artificial intelligence “, Kulik said in an interview with the Rossiya 24 TV channel, his words were quoted by the bank’s press service.
He added that the bank has a goal until 2026 for every VTB client to have at least one digital advisor.< br />
According to him, digital assistants and artificial intelligence are one of the trends in the modern development of fintech. Among other trends, he named the achievement of technological sovereignty by large Russian companies and departments, the development of biometric systems and services based on them. Another trend is the desire of large market participants to develop services in which the user does not experience any difficulties or difficulties.
«During the strategic period until the end of 2023, digital transformation brought VTB Bank more than 300 billion rubles of economic effect. And in the coming years, this effect will reach a value of 580 billion rubles,» Kulik concluded.
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